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Title
Text copied to clipboard!Director of User Experience
Description
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We are looking for a passionate and experienced Director of User Experience to lead our UX team and ensure an outstanding user experience across all our digital products. The ideal candidate will have a strong background in user-centered design, UX research, product strategy, and team leadership. They will play a key role in defining the company's UX vision, working closely with product, development, marketing, and executive teams to create consistent, intuitive, and engaging experiences.
The Director of User Experience will oversee the entire UX lifecycle, from user research to interface design, usability testing, and continuous optimization. They will also promote a user-centered culture within the organization by educating stakeholders on the importance of UX in business success.
This role requires a deep understanding of UX trends, design tools, agile methodologies, and best practices in accessibility and inclusivity. The candidate must demonstrate strong analytical, communication, and project management skills while inspiring and mentoring a multidisciplinary team of UX/UI designers, researchers, and strategists.
If you are driven by the impact that great user experience can have on customer satisfaction and business growth, this role is for you.
Responsibilities
Text copied to clipboard!- Define and implement the company's overall UX strategy
- Oversee UX/UI teams and coordinate their activities
- Collaborate with product, development, and marketing teams
- Conduct qualitative and quantitative user research
- Analyze usage data to improve the experience
- Ensure consistency of experience across all digital channels
- Promote a user-centered culture within the organization
- Ensure compliance with accessibility and inclusivity standards
- Evaluate and integrate new UX trends and technologies
- Present UX findings to stakeholders and leadership
Requirements
Text copied to clipboard!- Degree in design, ergonomics, cognitive psychology, or related field
- Minimum 7 years of UX experience, including 3 in team management
- Proficiency with design tools (Figma, Sketch, Adobe XD, etc.)
- Strong understanding of user research methodologies
- Experience in agile project management
- Proven communication and leadership skills
- Knowledge of WCAG standards and accessibility principles
- Ability to work in a multidisciplinary environment
- Analytical and results-oriented mindset
- Fluency in French and English
Potential interview questions
Text copied to clipboard!- What is your approach to integrating user research into the product cycle?
- How do you handle conflicts between user needs and business goals?
- Can you describe a successful UX project you led?
- How do you measure the effectiveness of a user experience?
- What is your experience with prototyping and user testing tools?
- How do you mentor and motivate a UX team?
- How do you ensure consistency across multiple platforms?
- What is your understanding of digital accessibility standards?
- How do you stay up to date with UX trends?
- Have you worked in an agile environment before?
